Privacy Policy


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FRENCHPUFF attaches great importance to respecting your privacy and protecting your data.

We are committed to providing you with the best possible products and services. Because we value our customers, current or future, we take care to offer your personal data (hereinafter the “Data”) adequate protection.

This policy applies to platforms that contain a link to said policy.

FRENCHPUFF has a strong data protection program in place, which provides for the adoption of strict data protection principles that are set out in applicable laws around the world, and in particular:

A. the creation of a Data Protection Office and a network of local data protection officers.

B. adopting internal policies and procedures to ensure compliance with applicable data protection laws and regulations.

C. the implementation of appropriate technical and organizational measures to apply the principles of data protection.

Information processed with cookies (“Cookie data”):

We use cookies and similar technologies in the operation of our Platforms. The processing of your Data based on cookies is subject to the provisions of Section 9 below.

Information on third parties to fight against counterfeiting (Anti-counterfeiting data “):

In order to fight against counterfeiting and violations, FRENCHPUFF has put in place automatic processes to collect information on companies or individuals who commit or are likely to commit acts that infringe on our rights. We collect the following Anti-Counterfeiting Data:

– identification information
– address
– information relating to any electronic means used for counterfeiting activities
– judicial information relating to proceedings

In addition, FRENCHPUFF may periodically carry out checks on social networks or any other similar online platform in order to identify any unauthorized sale of FRENCHPUFF products. Some Data is collected from public sources. (such as third party websites)

The provision of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. Failure to provide information results in the non-validation of the Order.


In accordance with the “Informatique et Libertés” law, the processing of personal information relating to customers has been declared to the National Commission for Informatics and Liberties (CNIL).

The customer has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with FRENCHPUFF. In addition, FRENCHPUFF undertakes not to communicate, free of charge or with consideration, the contact details of its customers to a third party.


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